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Mark S. Bonchek
Chief Strategist

About My Company

Soundbridge is a global business media company.

Marketing to Executives
   Truman Company

Learning from Executives
   Fifty Lessons (Video)
   Insight Learning (China)

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    Entries in Executive (2)

    Friday
    03Jul2009

    Move Over, Donald ... 

    Move over Donald, Jack is moving in.  Jack Welch, that is.  And he's entering the world of reality tv for business.

    As part of its campaign around "It's Everybody's Business," Microsoft is sponsoring a series of video episodes on the Web.  In the series, Jack Welch conducts a GE-style "work out session" with a real management team.   The first episode is with the management team for Hertz Connect, a competitor to ZipCar.  The result is both entertaining and educational.  

    Gayle Troberman, Microsoft's GM of Microsoft Advertising, gave this background

    Given where our audience was consuming content, we figured we could amass a sizeable audience of business people on the Web interested in how a "Work Out" [business problem review] with Jack Welch works and hear how other enterprise companies struggle with the same issues they do.

    It's also a good platform to talk about Microsoft's role and how our technology can bring people together to make good business decisions across the different parts of a company.

    The series is a good example of effective marketing targeted to executive buyers.   Microsoft has downplayed its products while keeping a strong brand presence.  The content is interesting, engaging, and educational.  Teaser videos on third-party websites drive traffic to a microsite with relevant and related content.

    Microsoft's marketing has often been too heavy on its products and technology.  The spoof of how Microsoft would have marketed the iPod is still a classic.  And the initial tv ads for "It's Everybody's Business" were lightweight and prone to cliche.  But this video series suggests that Microsoft is finding the right groove, blending marketing and learning to deliver real insight to an executive audience.  According to Gayle Troberman:

    One of the top requests of our IT customers is that they want Microsoft to educate them about what's happening in technology and business. We do a lot of that through traditional means such as publishing white papers and case studies about how a certain company used Microsoft software to reach a certain business outcome. But this show brings the white paper to life. It's like a white paper with a pulse.

     A white paper with a pulse ... now there's a thought!  We hope that other companies follow Micorosoft's lead. 

    Friday
    29May2009

    Reaching the Top

    Today I had the privilege of hosting a CMO Club teleconference on the subject of marketing to the C-Suite.  In the presentation (below), I use the metaphor of climbing a mountain. 

    1. The first step in marketing to the C-Suite is acclimating to the higher altitude - in other words, adjusting to the unique ways in which executives work and think. 
    2. Second is planning your route to the top, which involves thinking about not only who you want to have conversations with, but also who your buyer will need to talk to about you, your ideas, and your product. 
    3. Third is getting the right gear -- using the strategies and tactics appropriate to an executive audience.

    The conversation highlighted some interesting issues that will be addressed next month as part of a CMO Club series on executive engagement  These include the use of social media by and for executives, how to get the most from advisory councils, the role of influencers, and the challenge of connecting thought leadership to product sales. 

    Thanks to Pete Krainik of the CMO Club for giving me the opportunity and thanks to the CMO Club members for such an engaging session.